Shipping And Delivery

Delivery & Shipping

We ship worldwide! 

Orders are usually dispatched within 24 hours. 

Should any delays occur, you will be notified within 48 hours of placing your order. 

Orders are NOT processed on Saturdays, Sundays and UK Bank Holidays.   

 


UK & NI Delivery

Standard delivery, Mon-Fri: 2-5 working days

 UK: from £3.99

NI: from £5.00
Spend over £100 for free standard delivery.

Next working day delivery

Order before 3:30 pm, Mon - Thu

UK: from £5.99

NI: from £10.00

Spend over £200 for free express delivery.

Please note: Bank holidays & Weekends will impact this delivery timeframe

- the delivery will arrive the next working day.

UK Saturday delivery 

Order before 2:00 pm on Friday: from £13.00

International Delivery 

Worldwide Shipping - £25.00 

International Customers: Tax & Duty

We ship worldwide to all international Countries and you will need to pay for duties and taxes on the arrival of your package. 

 

Undelivered Items

If items are undeliverable to you by the courier/postal services these orders will be held for a defined period of time (varies per company) for you to collect. If uncollected items exceed this limit, they will be returned to us as the sender. All items will be automatically refunded and returned to stock. You will be notified via email of the refund once processed.

When will my next working day delivery arrive? 

All orders made with our next working day service before 3:30pm get shipped the same day for delivery Monday to Friday. Any orders placed Thursday after the 3:30pm cutoff will be delivered the next working day, Monday - (subject to bank holidays).

 

My order has not been delivered correctly 

Please allow the full delivery timeframe for your order to arrive. If you believe the order has been delivered in error, we ask you check all possible safe places/near by neighbours before contacting us - if you wish to raise a delivery investigation please email orders@pimcy.co.uk and provide your order number/tracking number/full delivery address. We have a limited timeframe to investigate once the goods have been marked as delivered, we ask you contact us as soon as possible so we can assist you further.